Build Good Relationships with a Customer Communications Plan
There is gold in your contact database if only you take the time to mine it. Every business owner has a list of customers who love your service, a list of prospects who have contacted you for a proposal even if they didn’t hire you, and a list of valuable contacts who can refer business […]
Twitter – Great Marketing or Waste of Time?
Twitter continues to grow at a rapid pace and attracts thousands of new users each day. But you often hear people say that Twitter is a waste of time with no benefit to the small to medium sized business. Others rave about Twitter’s positive impact on their company. The fact is that many small to […]
3 Little Secrets – The Keys To Low Budget Marketing
Even in a downturn, if you don’t get in front of people and explain your unique value proposition then your chances of selling will be restricted to current customers or accidental passersby. Marketing is what sets you up for selling. However, there are three important things you should appreciate before you start. 1. Your target […]
Are You Killing Your Credibility?
I just returned from New Orleans (I’m still in mourning about having to come home) where I participated in PACE 2009, the annual national convention for the painting and decorating industry. Between manning the Advisors On Target booth at the trade show and presenting an educational program on web strategies, I had the opportunity to […]
Keep Your Customers Coming Back
Customer loyalty programs work big time for big companies but small business owners are often deterred from developing one because of worries about how much it would cost or how difficult it would be to organize and manage. As a matter of fact, the very same principles that keep customers coming back to big companies […]
Good Business Deeds Can Be Good Business Deals
‘Cause’ marketing that links your company or brand to a non-profit group or charity enables you to promote your business while you give something back to your community. Perhaps the most interesting aspect of this kind of marketing is that it’s been shown to make customers feel better about deciding to purchase and that translates […]
Cut The Costs Of Finding And Managing Leads
Every organization with a sales force keeps an eye on the leads it generates – how many does each salesperson get and how many are converted into customers. But as most companies now appreciate, the costs of generating and converting leads need to be carefully managed or they can become a real drain on profitability. […]